I’ve spent a lot of time this week thinking about the newest phenomena in the online scene: the “lifecast” Justin.TV and the “microblogging” service Twitter. Both provide an unbroken stream of constant content. The questions, “where are you?” and “what are you doing?” have never been answered more fully.
Both sites have generated a lot of buzz in the blogosphere, and both have been called gimmicky. But then, so was blogging when it started out. Come to think of it, so was the Internet itself. It’s like my boss Steve Broback says, “all exotic technologies eventually become boring commodities.” The Internet became a boring commodity, and eventually so will database driven websites (a.k.a. “blogs”), Twitter, Justin.TV and whatever else comes along next.
But as everything moves faster and faster, the issue of information overload becomes all the more relevant. It’s a problem for anyone who has any connectedness with media. And when you throw the burgeoning and fast-paced social Web into the mix and you’ve got a recipe for a headache. And the pace just stepped up again.
For businesses, this translates to a new loss of control. If you’re in business, chances are that just subscribing to a few RSS feeds and monitoring the Web for what people are saying about your company is more than enough to take in. But as more and more content flies onto the Web at ever faster speeds, how can you possibly pay attention to everything you need to?
Obviously, you can pay a consultant (like us) that specializes in this kind of monitoring to keep all the balls in the air. But that doesn’t solve the problem of which streams are truly relevant to your business.
Take Twitter for example. Each individual status message that is posted by someone using the service is searchable, and is indexed by Google. That matters because if someone says something about your company on Twitter, not only is it broadcast to whoever is listening to that particular user, but it also lives forever as a discreet chunk of content with a permanent URL.
But unlike the blogosphere, where permalinked blog posts can quickly make it to the top of a search engine results page, Twitter status updates are not frequently linked to. At least not yet. Until that happens, what happens on Twitter will likely not have anywhere near the same impact as a few aptly titled blog posts.
As for Justin.TV, the content exists in multiple formats. You can watch the live stream (which is actually time-delayed by 30 seconds), or you can go through Justin’s blog to view discreet chunks of past content in video form.
Because Justin organizes his “lifecast” around a searchable, text-based schedule, those chunks of content are more easily digested, linked to, and forwarded. They exist on a blogging platform, rather than a stream of mini-posts, so people are more used to the architecture. And because the videos are embeddable, they can be more easily distributed throughout the blogosphere.
If you’re interested in these newest forms of communication as a platform to make contact with people who are key to your business, then I’d put my money on Justin.TV. And I’m not saying that just because Justin and I grew up together. In their current forms, these two media sites offer very compelling content, but Justin’s is still the more impactful format.